www.stubbornrecords.com
policies
OUT CONTACT DETAILS::
Stubborn Records
PO BOX 5186
New Brunswick, NJ 08901
1-888-809-2894 phone
1-732-565-9984 international
1-815-377-2431 fax
info@stubbornrecords.com
Stubborn Records has created
this privacy statement in order to demonstrate our firm commitment to privacy.
The following discloses
our information gathering and dissemination practices for our website (www.stubbornrecords.com).
We use your IP address
to help diagnose problems with our server, to administer our Web site, and to
collect demographic information for internal purposes.
Our site uses cookies to
keep track of your shopping cart and to store current session information.
In order to place an order
with Stubborn Records, you must register for an account. We maintain your address
information and order history on our servers. WE DO NOT keep credit
card or banking information on file at ANY TIME.
This site contains links
to other sites. Stubborn Records is not responsible for the privacy practices
or the content of such Web sites.
Our site uses an order
form for customers to request products and services. We collect visitor's contact
information (like their email address) and financial information (credit card
numbers). Contact information from the order form is used to send orders to
our customers. The customer's contact information is used to get in touch with
the visitor when necessary. Financial information that is collected is used
to bill the user for products and services. We do not release any customer information
to third parties.
Choice/Opt-Out
When you first enter your contact information, you may select if you would like
to receive our e-mail newsletters.
You may be removed from
our em-ail or snail mail list at anytime, by doing one of the following:
If you have an account,
edit your preferences in your Account Info.
If you do not have an account, send an email to info@stubbornrecords.com.
Call the following telephone numbers: 1-888-809-2894 (USA and Canada) or 1-732-565-9984
(International and PR)
Correct/Update
This site gives users the following options for changing and modifying information
previously provided.
If you have an account,
edit your preferences in your Account Info.
If you do not have an account, send an email to info@stubbornrecords.com.
Call the following telephone numbers: 1-888-809-2894 (USA and Canada) or 1-732-565-9984
(International and PR)
DELIVERY TIME:
While most orders are packed and shipped within one to six days, please allow
3 to 15 business days for delivery. There are occasional delays due to temporarily
out-of-stock items or an unusually high volume of orders. Delivery time depends
on destination and shipping method. Choice of Priority Mail or Express Mail
does not guarantee immediate fulfillment but we will always make our best efforts
to get your order out to you as quickly as possible. *MEDIA MAIL: Please note
that Media Mail may only be used for recorded and/or printed materials.
Choosing Media Mail for clothing and accessory items will delay your order until
you choose and pay for an alternate shipping method.
REFUNDS/EXCHANGES:
All sales are final. Damaged goods may be exchanged within 10 days of receipt
for the same item only. In the event of a fulfillment error on our part we will
pay return shipping costs and ship the correct items on receipt of returned
items. Items ordered erroneously on your part may be returned for credit or
exchange only.*JAMAICAN VINYL: Jamaican vinyl is guaranteed to be in good condition
as received from our suppliers and unplayed/unused to the best of our knowledge,
unless otherwise indicated. Because of the nature of these pressings all Jamaican
Vinyl sales are final.
| 
